If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact the postal service to make a claim. Bikinis By Yas will provide you any necessary documentation needed for you to file a claim.
Bikinis By Yas does not hold or accept responsibility for lost packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.